Shipping policy

At EderIzar, we are committed to delivering your Tops, Pants, and Skirts in a timely and secure manner. Please review our logistics policy below to understand how we process and ship your orders.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all orders placed on our online store. Please note that there is no free shipping option; a shipping fee will be applied to every order based on the destination and package weight.

Processing Time

Orders are processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive an email notification with tracking details once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Typically, Standard Shipping takes between 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please allow additional time for customs clearance or remote area deliveries.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address and the total weight of the items in your cart. The exact fee will be displayed before you complete your purchase. No additional charges will be added after payment.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email at [email protected]. You can use this number to monitor your shipment’s progress. If you have any questions about your delivery, please contact our support team using the same email address.

Delivery Issues

If your package is lost, damaged, or delayed, please reach out to us at [email protected] within 7 days of the expected delivery date. We will investigate the issue and work to resolve it promptly. Please note that we are not responsible for delays caused by customs or incorrect shipping addresses provided by the customer.

Address Accuracy

It is your responsibility to ensure that the shipping address provided during checkout is correct. EderIzar is not liable for packages delivered to incorrect addresses. If you notice an error after placing your order, please contact us immediately at [email protected] to request a correction.

Returns and Refunds

For information on returning items or requesting a refund, please refer to our Returns Policy. Shipping fees are non-refundable unless the return is due to an error on our part.