Privacy policy

At EderIzar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you browse or make purchases on our online store, which offers Tops, Pants, and Skirts. By using our website, you agree to the practices described below.

Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This may include:

  • Personal Identification Information: Your name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, which is processed securely by our third-party payment providers and not stored on our servers.
  • Order Details: Items purchased (Tops, Pants, Skirts), quantities, sizes, colors, and order history.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site, collected via cookies and similar technologies.

How We Use Your Information

Your data is used solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your orders, such as order confirmations, shipping updates, and customer service inquiries via [email protected].
  • To improve our website, product offerings, and user experience.
  • To comply with legal obligations and prevent fraudulent activities.

We do not use your information for marketing purposes unless you have explicitly opted in. You may opt out at any time by contacting us.

Data Storage and Retention

We store your personal data on secure servers located in data centers that comply with international security standards. Your information is retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, order-related data is kept for a period of 5 years after the last transaction to comply with tax and legal requirements. After this period, your data is securely deleted or anonymized.

Data Protection Measures

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit using SSL/TLS protocols.
  • Firewalls and intrusion detection systems on our servers.
  • Regular security audits and vulnerability assessments.
  • Restricted access to personal data to authorized personnel only.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist in operating our website and processing orders, such as:

  • Payment processors (e.g., credit card companies) for transaction processing.
  • Shipping carriers for delivery of your Tops, Pants, and Skirts.
  • IT service providers for website hosting and maintenance.

These third parties are contractually obligated to keep your data confidential and use it only for the specified purposes. We may also disclose your information if required by law or to protect our rights.

Your Rights

Under applicable international privacy laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Restriction: Request restriction of processing in certain circumstances.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. Cookies are small text files stored on your device. You can manage or disable cookies through your browser settings, but this may affect site functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain for a set period).

International Data Transfers

As an international online store, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or other lawful mechanisms to protect your data.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it promptly. Please contact us if you believe this has occurred.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at [email protected]. We are here to assist you.